I bought a beautiful necklace with the word MOM on it for Mothers Day. The chain was super thin and it broke easily. I bought it back in and Reagan suggested I get a rope chain. I was very hesitant because I don't like the rope chains. Reagan insisted that this is what I need. She was very professional and listened to my concerns. I will be returning to her again when I need something special.
Had one of the worst experiences ever until I came into this store. The young lady that was helping me did an amazing job. The manger even took time from doing her inventory to come check on us. She did everything she could to make take us comfortable and not nervous. She picked out the most amazing brilliant diamond. We were able to stay in our budget so I just had to buy a set of earrings.
Reagan fixed my grandmother's wedding ring. It was thin, picked apart and almost unsalvageable. Her shop restored it like new! I couldn't have asked for better service. This ring is invaluable to me and Reagan treated it as such. I am so grateful to Reagan and her amazing staff!
I was very disappointed with this store. I gave the manager my budget and she pulled rings that were 2-5 times my budget. She asked another worker to help me and that girl told me that with my budget, my diamonds in my ring would be dull.
Kay Jewelers is a US Jewelry Store based in W Des Moines, Iowa. Kay Jewelers is located at 101 Jordan Creek Pkwy, Ste 12120, W Des Moines, IA 50266, USA.
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